Resource and workload management
Resource and workload management keeps situational awareness (SA): accurate perception and understanding of all factors within five risk elements.
- Flight
- Pilot
- Aircraft
- Environment
- Type of operation
Internal resources (inside the flight deck):
- Passenger, even with no flying experience: watch for traffic, read checklist items, confirm gear down, read altimeter in a descent.
- Flying alone: read checklist aloud, touch the switch or control at critical items. Verbal plus touch raises odds a step was done.
- Checklists and POH (carried on board): verify systems and procedures.
- Most valuable resource: ability to manage workload.
External resources: ATC and flight service (best).
- ATC gives traffic advisories, radar vectors, emergency assistance.
- Asking for help lowers workload, supports better in-flight decisions.
Obstacles to SA:
- Fatigue, stress, work overload: pilot fixates on one item, loses overall picture.
- Minor distraction (e.g. gauge misread) pulling attention off scan: factor in many accidents.
Workload management: plan, prioritize, sequence tasks to avoid overload.
- Do early, before a high-workload phase: review charts, set frequencies, listen to weather, run checklists.
- Takeoff and landing = high workload (ASL 3/2025).
- Under high workload, pilots narrow focus to most critical tasks, filtering out sensory input judged less relevant.
Overload progression:
- Working harder, accomplishing less.
- Fixating on one item.
- Fully task saturated: no awareness of input from other sources, decides on incomplete information, errors climb.
Response: stop, think, slow down, prioritize.
Trap: "I'll get familiar with it in flight" is the hazard, not a risk control. Unfamiliarity with aircraft or systems adds workload, can cost SA.
References
- PHAK ch.2
- ASL 3/2025, TSB A23W0122